Our Expertise & EXPERIENCE
DIGITAL CONVERSATION & ENGAGEMENT TECH
program management and tech services
Over the decades we have established expertise in the areas of DIGITAL CONVERSATION & ENGAGEMENT TECH, PROGRAM MANAGEMENT & PROJECT MANAGEMENT.
This includes deployment of new tech especially in Messaging Platforms and Digital Conversation for our clients.
The goal of these services is to assist clients in planning, scheduling and rolling out tech projects to ensure successful deployment.
The end result is business growth, service and productivity improvements.
We have inhouse expertise & capabilities. We have personnel with many decades of experience implementing numerous projects for both the private and public sectors.
Program Management & Consulting Services
- Implementation of organization’s business goals;
- Organization policies;
- Communication policies;
- Marketing Blueprint;
- Critical operational processes;
- Project policies;
Project risk management policies; - Stakeholders Management;
- Organisation Benefit Alignment and Governance policies;
- Projects Cost and Resource Management;
We are Independent Software Vendor (ISV) for GupShup INC. We assist clients to complement their MARKETING, BRANDING, SALES PROMO and CUSTOMER SERVICE with Digital Conversation & Engagement Tech.
Digital Conversation & Engagement Tech
- Study customers present Digital marketing strategy & service requirements.
- Strategise and realign Marketing strategy for maximum reach.
- Create a WhatsApp multimedia Broadcasting program.
- Harvest leads and build a prospects database for client
- Build bots for customer conversation and engagement.
- Feedback channel for your customers support;
We enable clients to roll out their technology projects effectively by using a structured and efficient project management methodology.
Project Implementation
- Project Definition, Scoping and detailing;
- Project planning;
- Processes and Procedures documentation;
- Project Schedule and Resources management;
- Project Budgeting;
- Reporting structures and periodic reporting;
- Project Control and Escalation program;
- Risk Assessment, mitigation and correction program;
- Resources and Knowledge management;
- Training and knowledge transfer;